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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Katie Lucas

Katie Lucas

April 18, 2025

5  out of  5
rating by Katie Lucas
"This is my first time getting on my own insurance. The place was very friendly and helpful. I am glad I decided to choose State Farm."
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Brenna Milanowski

April 10, 2025

5  out of  5
rating by Brenna Milanowski
"Johanna helped me transfer my auto insurance over from out of state. She was very helpful and made the process painless for me. Thank you!"
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Paula Robtison

April 9, 2025

5  out of  5
rating by Paula Robtison
"Moved my home and auto to State Farm. Greg was efficient and answered any questions I had. Very easy to work with."
We responded:
"Paula Thank you for your kind words and your trust in our Agency! We make it our goal to serve our customers well, and to treat them like family! It is our highest honor to earn your business, and we are happy to have you join our office! "
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Marco Mack

April 8, 2025

5  out of  5
rating by Marco Mack
"Awesome staff! love all my agents"
We responded:
"Thank you so much Marco! We love our customers, and we make it our goal to serve them well!"
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Kamren Kawamura

April 4, 2025

5  out of  5
rating by Kamren Kawamura
"Krista was so sweet and helpful during the process of getting us great insurance on our first home. She went above and beyond to make sure everything was together for us. Absolutely recommend!"
We responded:
"Kamren, thank you so much for your kindness in this review. Krista is a great member of our team that loves to serve others well. We are thankful for your trust, and we are humbled by your words. We make it our goal to serve our community with professionalism, care, and integrity. We thank you for your giving us the opportunity to earn your business. "
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Angela Johnson

April 4, 2025

5  out of  5
rating by Angela Johnson
"Switching insurance can be frustrating and confusing between there being a lot of companies to compare rates against and trying to locate the best discounts to fit our particular situation. I tried to do it all on my own online and thought I was successful; however, I ended up running into a snag. I contacted this office and received great customer service. I explained my situation and they worked quickly to help resolve my predicament. This was an amazing first impression! I'm also going to continue working with them to maximize all the discounts available for myself and my son. I'm looking forward to continuing business with them."
We responded:
"Angela, thank you so much for your kind words. It is always our pleasure to not just go the first mile, but the 2nd mile for our customers. We want to treat our customers the same way we would want our own families to be treated. We thank you greatly for being our customer, and we are humbled by your gracious comments. "
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Melissa DePuy

March 24, 2025

5  out of  5
rating by Melissa DePuy
"Johanna helped me make the switch from a different insurance company I had been with for over 20 years. She is extremely friendly and efficient, working with me to get my policy sorted. She even ended up saving me almost $500! I highly recommend Gregg Lee’s agency for anyone who thinks they may be overpaying on their current policy or who is in the market for new insurance coverage."
We responded:
"Melissa we really appreciate your kind words, and we thank you for giving us the opportunity to earn your business! We take great pride and joy in serving our customers well, and we believe it is the only way to conduct business. We so appreciate the trust you placed in us!"
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Carinae

March 24, 2025

5  out of  5
rating by Carinae
"Gregg and the ladies in the office are fantastic! They make it a point to have a good connection with their clients and I enjoy that about them. Gregg is honest and helpful. Absolutely recommend"
We responded:
"Thank you so much for your Kind words! We take great pride in serving our community well with outstanding service and a caring heart! "
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Tonk Tonk

March 12, 2025

5  out of  5
rating by Tonk Tonk
"Greylen lee"
We responded:
"Thanks for your 5 star review."
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Andy Lucas

March 11, 2025

5  out of  5
rating by Andy Lucas
"Great people helped me afford affordable insurance"
We responded:
"Andy thanks so much for your kind words and confidence in our Agency. We take great pride in serving our community well."
Profile photo of Amy Gladden

Amy Gladden

February 26, 2025

5  out of  5
rating by Amy Gladden
"I have always had an excellent response times and everyone is helpful. It’s great to have an office that is available to walk in to ask questions to get help that you need!!!"
We responded:
"Thanks for your Kind words Amy! Krista really enjoyed helping your family! She really takes a lot of pride in delivering great service!"
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Laurel Price Gaylor

December 9, 2024

5  out of  5
rating by Laurel Price Gaylor
"Greg Lee works hard for his customers."
We responded:
"Thanks so much!"
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Cindy White

November 20, 2024

5  out of  5
rating by Cindy White
"Awesome to work with. Lower rates all around!"
We responded:
"Cindy thanks so much for your kind words! It is our pleasure to serve you and our customers! We make it our goal to exceed customer expectations in all of our interactions. "
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Karen Rose

October 8, 2024

5  out of  5
rating by Karen Rose
"Gregg has gone above and beyond to provide excellent service for me and my family. I don't hesitate to refer people to him because I know he will provide great service, timely communication, and professionally answer any questions they have. Providing the most affordable options for their situation is merely a bonus. As an engaged and supportive member of our community, I would encourage others to reach out to him."
We responded:
"Thank you Karen for your kind words! It is our pleasure to serve our customers and our Vinton, Virginia Community here in the Roanoke Valley! We appreciate you!"
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Roberto Torres

August 1, 2024

5  out of  5
rating by Roberto Torres
"La verdad muy buena agencia, muy buena atención y Gregg Lee es una persona que si usted no habla inglés el le ayuda en español, un español lo suficiente bueno para lo que necesita la verdad lo recomiendo al 100% ya tenemos muchos años con ellos y son lo mejor"
We responded:
"Roberto, estamos muy agradecidos por tu familia. Agradecemos la confianza que deposita en nosotros para atender y cuidar las necesidades de seguro de su familia."
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Luis Ramoz

July 16, 2024

5  out of  5
rating by Luis Ramoz
"La recomiendo encarecidamente fueron muy amable con Migo muy rápida la respuesta que esperaba muchas gracias a toda la familia de state farm"
We responded:
"Gracias por sus amables palabras. Trabajamos arduamente para amar, cuidar y servir a toda nuestra comunidad, incluida nuestra creciente comunidad latina. "
Profile photo of Angel Vasquez

Angel Vasquez

July 16, 2024

5  out of  5
rating by Angel Vasquez
"Gregg y su equipo son geniales siempre están para ayudarnos se los recomiendo a todos 100%"
We responded:
"Ángel, gracias por tus amables palabras y la confianza depositada en nuestra oficina a lo largo de los años. Gracias por los muchos amigos que nos han enviado a lo largo de los años. ¡Amamos y apreciamos a su familia!"
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Roxy Alfaro

July 16, 2024

5  out of  5
rating by Roxy Alfaro
"The best service ever Greg and Johana are amazing and always take good care of us"
We responded:
"Roxy, we thank you for your trust in us. We love our customers and community! It is always our pleasure to serve! ¡Nos encantan los sabores de México y San Diego que su familia también ha traído a nuestra ciudad de Vinton!"
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Macy Smith

June 10, 2024

5  out of  5
rating by Macy Smith
"I was extremely pleased with the service at State Farm! When my auto insurance was up for renewal, I received a call informing me that I could save money by bundling. They had my best interest in mind which I am truly grateful for! Johanna was especially a life saver in helping me with set up my new plan. Thank you!"
We responded:
"Macy thank you so much for your kind words! It is our greatest pleasure to serve our customers and community. We truly appreciate your trust in us!"
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Libby Carden

May 8, 2024

5  out of  5
rating by Libby Carden
"Greg and staff are always very friendly and helpful. I am so glad we switched to State farm. I love having a local rep we can trust and depend on."
We responded:
"Libby you are so Kind! It is our great pleasure to serve our community well through caring for our customers like you as if they were our own family! Thanks so much for your trust and encouraging comments."
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YEAIN PARK

January 1, 2024

5  out of  5
rating by YEAIN PARK
"Gregg is friendly and super nice. They process my requests very quickly! Even though it was a holiday!! Thank you!"
We responded:
"Yea it is our Pleasure to serve our customers well, no matter when they need us. We believe adding value to your customer experience is what sets us apart! Thank you for your business and kind words!"
Profile photo of Kathleen Johnson

Kathleen Johnson

December 18, 2023

5  out of  5
rating by Kathleen Johnson
"Gregg and his team are readily available to help with anything my family has needed. they do a great job and have provided excellent customer service"
We responded:
"Thanks so much for your kind words! We take great pride in caring for our customers as we would want to be cared for if it were our own families. "
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Citizen's Upholstery

September 20, 2023

5  out of  5
rating by Citizen's Upholstery
"Greg Lee handled my father's insurance for years. Now he has passed away, Greg has been a joy to work with. Because of his willingness to work with us, we plan to reach out to him when our insurance renews."
We responded:
"Thanks so much for the kind words. He was a gem a human and we are sad he is gone, but are thankful for the opportunity to help the family!"
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Stephen Meador

December 5, 2022

5  out of  5
rating by Stephen Meador
"I have worked with Greg for years, he is very knowledgeable and will make sure that you have the highest level of coverage for the lowest cost."
We responded:
"Thanks so much for your kind and encouraging words. It is our pleasure to serve our community well!"
Profile photo of Treena Jaxson

Treena Jaxson

July 28, 2022

5  out of  5
rating by Treena Jaxson
"Staff is very nice. I appreciate the fact that Gregg takes time to explain things so I'm not confused when I leave there. Very helpful and doesn't try to push products. The company itself has always come through for me with any problem."
We responded:
"Thanks so much for your Kind words Trina! We truly appreciate you!"